1. Product & Services

The Products and Services covered under this agreement shall be as under,

Annexure A : Products and Services
  1. Display Hardware

    Tarnea will provide necessary hardware for the Adkaster solution, based on its sole discretion. The indicative specifications are as under,

    Display:

    a. 43" or 50" Branded LCD/LED TV

    b. Google TV OS

    c. Ability to run Android Apps

    d. Wifi Connectivity

    Camera:

    a. Wifi 3MP Camera

  2. Refundable Security Deposit for Hardware

    The Retailer shall pay a security deposit for the hardware installed by Tarnea at the Retailer's premises. The deposit amount shall be Rs.30,000

  3. License and subscription fees

  1. Terms and conditions

    a. All prices quoted are excluding taxes such as GST

    b. The deposit amount will be fully refundable after a period of 90 days from the date of installation

    c. If there are any damages to the hardware, Tarnea may deduct the replacement cost of the hardware or a part thereof for any repairs that might be required

    d. The minimum subscription period of the product and services will be at least 3-months and the fees will be payable in advance for the entire period of subscription

    e. Subscription fees once paid will be non-refundable and non-transferable

  2. Responsibilities of Tarnea

    a. Tarnea will ensure the one-time installation, setup and maintenance of all the hardware

    b. If the hardware needs to be replaced or relocated, the same will be done only by Tarnea.

    c. Tarnea will provide free updates and upgrades during the license period

    d. Tarnea will provide free one-time training to 10 personnel of the Retailer.

    e. Tarnea will provide helpdesk services to the Retailer during the normal business hours, and on-call services during the out of business hours.

  3. Responsibilies of the Retailer

    a. The Retailer will ensure that the hardware and software has an uptime of at least 99% everyday

    b. The Retailer will ensure the supply of electricity with due protections against electrical surges etc. and broadband Internet of at least 30 Mbps

    c. The Retailer will be responsible for the security and safety of all the hardware provided by Tarnea and will be responsible for returning the same in the same condition as it was originally installed

    d. The Retailer will be responsible for the proper usage of the hardware and providing the necessary power and Internet bandwidth for the smooth operation

    e. Retailer or their personnel will not relocate or replace or try to repair any hardware provided by Tarnea. In case there is any damage to the hardware Tarnea may forfeit the deposit amount entirely or on a pro-rata basis.